Safety tips

Rental scams often target people relocating for work. These habits protect Renters and Hosts alike.

For Renters

• Never pay for a place you have not verified. See it in person, or take a live video tour where the Host shows things you ask to see.
• Do not pay with wire transfers, gift cards, cryptocurrency, or payment apps such as Zelle, Venmo, or Cash App to someone you have not verified. These payments are hard to recover.
• Check who owns the property. County property records are usually online. If the Host is a manager, ask for proof that they are authorized.
• Get a written lease and read it before paying a deposit.
• Watch for warning signs: a price far below the market, a Host who says they are out of the country, pressure to pay quickly, or refusal to talk on the phone or show the home.
• Keep conversations in Med Pro Housing until you are confident. We flag messages that mention common scam payment methods.

For Hosts

• Confirm the Renter's identity and their assignment or employment before handing over keys.
• Beware of overpayment scams. If someone sends more than you asked for and wants a refund of the difference, the original payment is usually fake.
• Use a written lease that follows your local law.

Report problems

Use the Report button on any listing or conversation, or email [support email address]. If you lost money, report it to the FTC at reportfraud.ftc.gov and to the FBI at ic3.gov, and contact your bank right away.